Terms of Service

Please read these terms carefully before using our services.

Last updated: April 18, 2026

Agreement to Terms

Welcome to Graha Pravesh. By accessing our website at grahapravesh.in and purchasing products from our store, you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you must not use our services. These terms apply to all visitors, users, and customers of our platform.

Use of Service

Eligibility

You must be at least 18 years old to make purchases on our platform. By using our service, you represent that you meet this age requirement and have the legal capacity to enter into a binding contract.

Account Responsibilities

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account

Orders & Payments

Order Acceptance

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including product unavailability, pricing errors, or suspected fraudulent activity.

Pricing

All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice.

In case of a pricing error, we will contact you to confirm whether you want to proceed with the order at the correct price or cancel it.

Payment Terms

  • Payment must be received before order processing
  • We accept UPI, Cards, Net Banking, and COD
  • All online payments are processed through Razorpay (secure)
  • COD orders may be subject to verification calls

Product Information & Accuracy

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Product colors may vary slightly due to screen settings. Actual product dimensions may have minor variations. We reserve the right to correct any errors, inaccuracies, or omissions.

Shipping & Delivery

  • Standard delivery: 5-7 business days across India
  • Express delivery available in select metro cities (2-3 days)
  • Delivery times are estimates and may vary due to unforeseen circumstances
  • Risk of loss passes to you upon delivery to the carrier
  • Free shipping on orders above ₹1,999 (standard delivery)

Returns & Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

Summary: 7-day return policy on most items, products must be unused with original packaging.

Prohibited Uses

You may not use our platform to:

  • Violate any laws or regulations
  • Engage in fraudulent activities or payment disputes
  • Transmit malware, viruses, or harmful code
  • Collect user data without authorization
  • Impersonate others or provide false information
  • Interfere with the proper functioning of our platform

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Graha Pravesh and protected by Indian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Graha Pravesh shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claim shall not exceed the amount paid by you for the product or service in question.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

We encourage you to contact us first to resolve any issues amicably before pursuing legal action.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the updated Terms.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email: legal@grahapravesh.in

Phone: +91 98765 43210

Address: 123 Premium Avenue, Mumbai, Maharashtra 400001

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